The
Earthworks Guarantee
Excellent service is a hallmark of our business. We value
you as a client and realize that your satisfaction is crucial
to earning your future business and your referrals.
An important part of establishing long-term relationships
with our clients begins with good communications, so please
allow us to explain some special circumstances of doing business
in the green industry.
Plants are living and require maintenance and care to a varying
degree. Once we have installed your landscape, you will have
responsibility for the continued health and vigor of the plants.
Maintaining your new landscape is not difficult. Upon completion
of your project we will give you general plant care and watering
instructions. Simply refer to our tips and if you have any
questions please call. Equally important, please call us immediately
upon observing symptoms of plant decline, including wilting,
leaf or needle drop, discoloration of leaves or woody stems,
insect infestation, etc. This allows us to quickly determine
possible causes of plant stress and recommend solutions.
Landscaping Warranty
All materials are guaranteed for a period of one year from
the date of installation. Acts of God, neglect, improper use,
or vandalism are not covered by this warranty. Please contact
us if you have any questions about care and maintenance of
your landscaping.
Hardscapes
Earthworks Landscaping guarantees for five years from the
date of installation that pavers/flagstone will not chip or
crack and the surface shall be true to grade.
Plants
A one year limited warranty is provided for all woody plants
(trees and shrubs, no perennials). Reasonable growing conditions
must be maintained as a provision of the warranty; including:
proper irrigation, insect control, winter protection, and
shelter from unreasonable damage by pets or pedestrians.
Extended warranty and/or maintenance schedule only as determined
by contract.
What is not included in our warranty:
•Perennials
•Replacement of plants that are damaged as a result of insects
or disease.
•Replacement of plants that are over or under watered, over
fertilization, or damage from chemical applications.
•Any settling in landscapes
•Due to shallow root systems and/or susceptibility to moisture
and temperature extremes, certain plant materials are not
under warranty. This includes annuals, groundcovers, lawn
seed, and sod.
Invoice must be paid according to terms or warranty will be
void.
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